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TM
Frequently Asked
Questions
What are your mobile day spa hours of
service? Our mobile day
spa services are booked by appointment only and cater to a
7 day flexible schedule including evenings. We generally accept
spa appointments from 9a-9p, but other times may be
available.
What are your mobile day spa travel
perimeters? Our official range for providing mobile day spa services,
corporate spa events,
and spa parties is the Dallas, TX -
Ft Worth, TX metroplex area. This includes Denton, TX,
Lewisville, TX, Frisco, TX, Plano, TX, Addison, TX,
Allen, TX, McKinney, TX, Hurst, TX, Euless, TX, Bedford, TX,
Rockwall, TX, Rowlett, TX, Arlington, TX, Grand Praire, TX,
Southlake, TX, Grapevine, TX, Flower Mound, TX, etc. We may accept
spa events/services outside of this area on a case-by-case
basis. Please call for more details. A travel fee may apply
to areas farther than 25 miles from Frisco,
TX.
What services do you
offer? We offer massages, face-ssages, hand spas, and
foot spas for individuals as well as spa parties. We also offer
chair massage and corporate event spa services. We do not offer
manicures, pedicures, or certain facial treatments due to Texas
licensing restrictions.
What forms of payment do you
accept? We accept cash,
check, and Visa, MasterCard, American Express, and Discover credit
and debit cards. We will also accept your Business/Corporate Check.
If paying by check, we must receive it one day prior to your
service. There is a returned check fee of $50. We also offer
gift certificates. Please click here to get your Instant Mobile Day Spa Gift
Certificate
Is
there a minimum age limit for mobile day spa
services? Our spa treatments and spa parties are designed
specifically for adults and older teens. We can custom design any
package for the younger groups. We may treat a person under the age
of 16 with written parental/guardian permission. We also ask that at
least one adult is present. In the case of a spa party with minors
(such as a Sweet 16), we will need parental permission from every
guest & may ask for additional supervision.
What if someone is pregnant? Can they still receive
mobile day spa services? Luckily, A Spa Affair caters to
pregnant women! Simply let us know how many pregnant guests to
expect and we will take measures to ensure their comfort and safety.
Services are not recommended before 12 weeks of pregnancy. In some
instances, a doctor's note may be required.
How
much time do you need to book a spa
party? Weekend spa parties
book up quickly so we suggest that you book in advance. You may want
to book your spa party as much as 1-2
months in advance to lock in your date. Generally, we recommend at
least one-two weeks in advance for spa party bookings. However,
please feel free to inquire about last minute spa
party availability.
There will be some guests that will "drop by " during
my spa party and not have any spa
treatments. Is that OK? One of the great perks of having a A Spa Affair
Spa Party is that not everyone has to have spa services to
enjoy the party. Anyone is welcome to hang out & be part of the
spa party festivities!
What do I need to book an appointment/spa
party/service? We will need some basic information and you will need
to hold all spa services with a credit card. We accept Visa,
MasterCard, American Express, and Discover credit and debit
cards.
What if someone who has been a confirmed spa
party guest doesn't show up at the spa party? The full fee is expected even if one guest doesn't
show to the spa party. However, it is still time that you paid
for and you & your other guests will receive extra
treatments to fulfill that treatment time.
What if someone is late to the spa
party? In the case of a confirmed spa party appointment - if
you are not present when we arrive we will give you a 10 minute
grace period. We will then leave & you will be responsible
for the full fee. Should you arrive late, you will be given the
remainder of your scheduled treatment time. You are still
responsible for the full fee.
For
Spa Parties, we cannot guarantee full service if someone is late for
their start time. If it fits into the schedule of the party we
will try to accommodate that guest.
What should I do to prepare for my spa
appointment or spa party before you
come? You should try to make the space as clutter free for
your utmost enjoyment. We ask that you make sure that you are at the
scheduled location at least 1/2 hour before our arrival. We ask that
you have a prepared space for the treatments & please keep all
pets in another room. Having good ventilation is a good thing too.
We will instruct you further according to your scheduled
event.
Have questions
about chair massage? Click HERE
Have a question that wasn't answered
or ready to book your appointment? Email us info@aspaaffair.com or
call 888-756-1780. |